Privacy Policy

This Privacy Policy describes howPurkül (the “Site”, “we”, “us”, or “our”)collects, uses, and discloses your Personal Information when you visit or make a purchase from our website.

Contact

After reviewing this policy, if you have any questions, need more information about our privacy practices, or would like to make a complaint, please contact us at:

Email: support@purkul.com

Collecting Personal Information

When you visit our website, we collect certain information about your device, your interaction with the Site, and the information necessary to process your purchases. We may also collect additional information if you contact us for customer support.

In this Privacy Policy, we refer to any information about an identifiable individual as “Personal Information.”

Device Information

Purpose of collection:
To load the website accurately for you and perform analytics to optimize our site.

Source of collection:
Collected automatically when you access our site using cookies, log files, web beacons, tags, or pixels.

Disclosure for a business purpose:
Shared with our platform provider Shopify.

Personal Information collected may include:

  • Web browser version
  • IP address
  • Time zone
  • Cookie information
  • Pages or products viewed
  • Search terms
  • Interaction with the website

Order Information

Purpose of collection:
To provide products or services to you, process payments, arrange shipping, send order confirmations or invoices, communicate with you, and screen orders for potential fraud or risk.

Source of collection:
Collected directly from you.

Disclosure for a business purpose:
Shared with our payment and platform providers such as Shopify or Razorpay.

Personal Information collected may include:

  • Name
  • Billing address
  • Shipping address
  • Payment information
  • Email address
  • Phone number

Customer Support Information

Purpose of collection:
To provide customer support and resolve customer queries.

Source of collection:
Collected directly from you when you contact us.

Personal Information collected may include:

  • Name
  • Email address
  • Phone number
  • Order details
  • Messages or queries shared with our support team

Minors

Our website isnot intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will delete the information.

MinorsaSharing Personal Information

We share your Personal Information with service providers to help us provide our services and fulfill our obligations.

For example:

  • We use Shopify to power our online store.
  • Payment processing may be handled through Razorpay or other payment gateways.

We may also share your information:

  • To comply with applicable laws and regulations
  • To respond to lawful requests such as subpoenas or legal processes
  • To protect our rights and prevent fraud

Behavioural Advertising

We may use your Personal Information to provide targeted advertisements or marketing communications that may be relevant to you.

For example:

  • We use Google Analytics to understand how customers interact with our website.
  • We may share information about your purchases, browsing behavior, and interaction with ads with advertising partners.

You can learn more about how targeted advertising works at:
https://www.networkadvertising.org/understanding-online-advertising/how-does-it-work

You can opt out of targeted ads through:

Facebook
https://www.facebook.com/settings/?tab=ads

Google
https://www.google.com/settings/ads/anonymous

Bing
https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads

You can also opt out through the Digital Advertising Alliance:
https://optout.aboutads.info/

Cookies

A cookie is a small piece of information downloaded to your device when you visit our website. Cookies help improve your browsing experience by remembering your preferences and actions.

We use different types of cookies, including:

  • Functional cookies
  • Performance cookies
  • Advertising cookies
  • Social media cookies

Cookies help us understand how visitors use our website and improve our services.

Most browsers accept cookies automatically, but you can modify your browser settings to block or delete cookies if you prefer. Please note that disabling cookies may affect certain features of the website.

Do Not Track

Currently, there is no consistent industry standard for responding to“Do Not Track” signals, so we do not alter our data collection practices when such signals are detected.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, operational requirements, or legal obligations. When we do, the updated version will be posted on this page.